Privacy Policy

Welcome to Emraay Solutions (“Emraay“, “we“, “our“, or “us“). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://emraaysolutions.com, engage with our services, or otherwise interact with us.

1. Information We Collect

Information you provide directly:

• Name, company, and job title
• Contact details (email address, phone number, mailing address)
• Project requirements, messages, or inquiries sent via our contact forms or emails

Information collected automatically:

• IP address, device type, browser type, operating system
• Usage data such as pages visited, time spent, referring/exit pages
• Cookies and similar tracking technologies

Information from third parties:

• Engagement with our pages on LinkedIn, X (formerly Twitter), Facebook, or Instagram
• Publicly available business information to better tailor our B2B outreach

2. How We Use Your Information

We process personal data for the following purposes and legal bases:

• Provision of services & fulfilment of contracts: To design, develop, and deliver custom software, consulting, and IT services as requested by you.
• Customer support & communication: To respond to inquiries, provide quotes, schedule consultations, and offer ongoing support.
• Improvement & personalization: To understand how our website is used, enhance user experience, and develop new features or service offerings.
• Marketing & newsletters: To send you information about our services and industry insights, where permitted by law.
• Security & fraud prevention: To monitor, detect, and protect against malicious or fraudulent acts.
• Legal compliance: To meet regulatory and tax obligations.

3. Cookies & Tracking Technologies

We use first-party and third-party cookies to ensure website functionality, analyze traffic via tools such as Google Analytics, and enable marketing campaigns. You can manage cookies through your browser settings.

4. How We Share Your Information

We do not sell your personal data. We may share it only with trusted service providers, in connection with business transfers, for legal obligations, or with your explicit consent.

5. International Data Transfers

Emraay operates globally and may transfer data outside your jurisdiction, including Canada (our headquarters). We implement safeguards such as Standard Contractual Clauses to ensure protection.

6. Data Security

We employ administrative, technical, and physical safeguards to secure your personal data. While we strive for absolute security, no method of transmission is 100% secure.

7. Data Retention

We retain personal data only as long as necessary for the purposes stated in this Policy or as required by law, considering the nature of our relationship and legal obligations.

8. Your Privacy Rights

Depending on your location, you may have rights to access, correct, or delete personal data, object to processing, or withdraw consent. Contact us to exercise these rights.

9. Children’s Privacy

Our services are not directed to children under 16. If we inadvertently collect such data, we will delete it promptly upon notification.

10. Third-Party Links

We are not responsible for the privacy practices of third-party sites linked from our website. We encourage you to read their policies.

11. Changes to This Privacy Policy

We may update this Policy from time to time. Significant changes will be communicated via email or a prominent notice on our site.